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March 26th, 2021 13:00

Intel(R) Dynamic Tuning: WRLS_HOT = 358K

Has someone else happens that the laptop turns off because the Wi-Fi overheats? It happens to me a lot lately.

Laptop: Precision 5550.

Wifi card: Intel(R) Wi-Fi 6 AX201 160MHz, Driver: 22.10.0.7

Windows 10 Ver. 20H2 OS Build 19042.867

 

The system was hibernated due to a critical thermal event.

Hibernate Time = ‎2021‎-‎02‎-‎20T03:49:42.124067000Z            

ACPI Thermal Zone = Intel(R) Dynamic Tuning: WRLS            

_HOT = 358K

 

Screenshot 2021-03-26 100112.png

 

6 Operator

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6.5K Posts

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26.7K Points

March 26th, 2021 17:00

Please download / install latest Chipset drivers from your Dell Product Support page.

Drivers & Downloads | Dell US

Hopefully this will help resolve the overheating problem.

How to Automatically Download and Install Drivers on a Dell Computer | Dell US

Intel Dynamic Tuning (Chipset) Driver:

Capture.PNG

 

6 Operator

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6.5K Posts

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26.7K Points

March 26th, 2021 18:00

Also, view the information in link below, hopefully it will be a help to you.

How to Troubleshoot Overheating, Shutdown, or Thermal Issue on a Dell PC | Dell US

EDIT:

Capture.PNG

1 Rookie

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5 Posts

February 26th, 2022 14:00

For the sake of those who run into this issue with a 2500+ USD notebook(Precision 5560 here) open the Dell Power Manager, and set the charge mode to standard. Mine was on express, and the machine when plugged in at battery levels under 15% and used with factory charger went to hibernate after a few minutes.

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