Moderator

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27.6K Posts

December 13th, 2021 03:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

4 Operator

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6.2K Posts

December 13th, 2021 05:00

Welcome to the Dell Community @M-M-F 

Just a little confused???

Your title says: "Latitude e5550 - no hyper-threading"

But then you say: " I made sure to check that HT is enabled in the BIOS."

Which is it Enabled Or Disabled???

Best regards,

U2

1 Rookie

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3 Posts

December 13th, 2021 07:00

It is enabled in the BIOS and the OS does not see the logical processors. So yes, confused is the right state of mind, I am confused as well. The device manager sees 12 CPUs, task manager and the rest of the OS sees 6. 

4 Operator

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6.2K Posts

December 13th, 2021 07:00

@M-M-F 

That sounds correct.

Regards,

U2

1 Rookie

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3 Posts

December 13th, 2021 08:00

Not sure I understand what sounds correct? With HT enabled, the OS should see 12 logical processors and 12 threads. It only sees 6 logical processors and 6 threads.

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