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Wilson5721

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12 years ago

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Wilson5721

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5030

November 17th, 2014 08:00

1320C

Printer will not pick up red ink.  Replaced the cartridge with no result.  Works fine on all other colors. Any ideas?

  • Jwiertalla

    1 Message

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    Posted November 18th, 2014 06:00

    1320's are a fickle beast. (I am fighting one right now)

    1) Clean the contacts

    Check that your contacts between the printer and the drum unit - give them a decent cleaning.

    2) Manual calibration...

      create a one page word document, completely filled with text - send it to printer for 100 copies.  Someplace around 50 to 70 pages, unit will recalibrate. Hopefully, it will resolve.

    2a) If toolbox is installed, I believe you can run the calibration diagnostic through that too.

    3) If the above doesn't work, the PHD (drum unit) is probably bad. replace it.

    Part number 330-1435