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September 16th, 2011 12:00
2355dn says "error : File Existed" when scanning using SMB
Hi,
We just recently purchased a Dell 2355dn printer. We are generally very happy with it's performance and features. It's mostly set up now the way we want except for one feature. I am trying to set up several "scan to server" entries so that staff can scan directly to our shared drive and to a folder on their desktops. I started with trying to get it to work on my workstation and it worked fine. However, every other workstation and server that I try I get this error message:
SMB > Destination
Scan Job is completed with error : File Existed
I have tried various different settings but for the workstations/server that I try I always get the same error message. My workstation works fine. Here is a sample of configurations that I have used to test this feature:
| My Workstation | Our Server #1 | Our Server #2 | |
| SMB Server List | |||
| Index: | 4 | 5 | 5 |
| Alias for the Setup: | Richard | Docs | Docs |
| SMB Server Setup | |||
| IP Address or Host Name: | Host Name (NetBIOS) | Host Name (NetBIOS) | IP Address |
| Server address and Port: | WORKSTATION022, 139 | SERVER105, 139 | 192.168.1.56, 139 |
| Share name: | Richard's Scans | SharedDocs | SharedDocs |
| User Account | |||
| Anonymous: | |||
| User Name: | Richard | n/a | n/a |
| Login Password: | n/a | n/a | |
| Login Domain: | n/a | n/a | |
| Scan File Details | |||
| Scan File Folder: | |||
| Scan Filename: | DOC | DOC | DOC |
| Filing Method: | |||
Our server is using Samba and is running on CentOS. No username or password is required to access the share or manipulate the files and folders in the share. My workstation is running Windows 7 Professional like the rest of the workstations in the office.
I have actually tried reviewing the Samba logs to see if any kind of error is being recorded but there is nothing recorded coming from the printer. It's almost as if the printer never actually connects to the server at all. My feeling is that the "File Existed" error message isn't really related to a filename already existing but is some other kind of error.
I am at a loss as to what else I can try and do. As I mentioned before, scans to my workstation work flawlessly but with basically the same configuration but for a different workstation I get the "File Existed" error. I was expecting more issues scanning to the workstations than to our Samba server since the workstations have all of the Active Directory stuff to work through.
Can anyone suggest something else for me to try? We're using the scan to email feature right now but it would be nice to simply scan directly to SMB shares.
Thanks.
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