Unsolved

This post is more than 5 years old

1 Message

4647

September 22nd, 2008 00:00

cannot print in Microsoft Publisher with Dell 946 printer

When trying to print in Microsoft Publisher on the Dell 946 I get the message "cannot load printer driver".  I can print in Word and Excel and have had no problems printing in anything else with the 946.  Dell desktop is only 6 months old.  Windows Vista

11 Legend

 • 

30.3K Posts

 • 

106.6K Points

September 22nd, 2008 05:00

Please try re-installing the printer by following the instructions below. It's possible that Vista(very stubborn) may have installed the improper drivers and this is what is causing poor communications between programs.

 

Disconnect your printer. Download and run this patch to completely remove the printer from your computer.

 

Restart your computer.

 

Download the proper drivers.

 

XP Drivers

 

Vista 32-bit Drivers

 

All other drivers

 

Install the proper drivers. You'll be prompted when to connect your printer(powered on)

 

 

Scanning

 

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

 

Scanning wirelessly, use the scan buttons on the printer.

No Events found!

Top