I thought my request was straight forward. I can print with my Dell 1100 printer on my very old desktop computer but I cannot print with it on my Dell laptop. It doesn't like the printer driver on the laptop. I even downloaded the driver from the Dell website to see if that was any better, but no, it wasn't. I've just about given up hope and will probably buy an HP printer. At least I can check with one of the printers at work to see if it works before I buy one.
I take it that you have this printer networked. Please turn off all firewalls and see if you have the same problem. Then proceed with file and print sharing.
Yes your request is pretty simple but we really need more information to be able to help you. How is the printer connected to the computer? What version of windows are you running? Has it ever worked before?
The firewall is not going to affect anything if it is connected using usb or even via network if the problem as stated is with the driver not being liked by the computer.
Ok ignore the post about the firewall that is not going to affect anything in this issue.
Have you tested any other USB devices or printers on this laptop? There will be no technical issue with the printer as you have proved it works on the desktop problem is only with the laptop.
When you first plug the printer in do you get the ping pong noise from windows to show that it has detected a new device?
burrelly
78 Posts
0
January 5th, 2007 21:00
godders59
3 Posts
0
January 7th, 2007 08:00
Gina Q
2 Intern
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1.7K Posts
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January 8th, 2007 13:00
burrelly
78 Posts
0
January 9th, 2007 06:00
The firewall is not going to affect anything if it is connected using usb or even via network if the problem as stated is with the driver not being liked by the computer.
godders59
3 Posts
0
January 9th, 2007 20:00
burrelly
78 Posts
0
January 10th, 2007 07:00
Have you tested any other USB devices or printers on this laptop? There will be no technical issue with the printer as you have proved it works on the desktop problem is only with the laptop.
When you first plug the printer in do you get the ping pong noise from windows to show that it has detected a new device?
rtpresident49
1 Message
0
April 16th, 2021 05:00
It works great but you have to feed it thru manully or it will get stuck