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ejstembler

2 Posts

7795

July 25th, 2006 23:00

Dell 3000cn message: 016-313 Restart Printer

Anyone know what this error message means?

016-313
Restart Printer

I cannot get rid of it. Powering off/on the printer does not help. I also cannot see the printer on the network. If I plug the printer into my computer via a USB cable, Windows see the printer and want to install drivers for it. Regardless, I need to see it on the network in order to print. It was working before...

ejstembler

2 Posts

July 25th, 2006 23:00

Well, after a little searching on the Support site I found this:

http://support.dell.com/support/topics/global.aspx/support/dsn/en/tree?c=us&cs=04&journalid=F81625C11C3F11DBA69BDBF40CE92591&l=en&s=bsd&treeid=D707F3FFE180B6EDE030A68F27283569

Unfortunately for me, I followed the steps and the error still persists...

Krakster

89 Posts

July 26th, 2006 12:00

I believe the onboard network card is part of that board. Which would agree with the symptoms you are describing.
 
I suspect that board will need to be serviced or replaced outright.

Message Edited by Krakster on 07-26-200608:39 AM

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