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February 12th, 2015 10:00
Dell 948 AIO Software for scan
When I open the AIO software, it always opens as a small window. The full screen icon + on the top right is greyed out and cannot be used. The minimise icon - works.OK
I cannot resize the window by grabbing an edge or corner.
Does anyone know how to increase the window size?
If I could make the window larger it would be easier to selct a picture to scan. At the monebt I have to get a best fit and then edit picture in other software.
I also have an HP AIO and can adjust the scan window anything up to full screen and it makes scanning so much easier.
Printer has been installed, uninstalled often and that does not resolve the problem.
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PudgyOne
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February 13th, 2015 16:00
swansojb,
You are opening the Dell All-In-One Center, correct?
Rick
swansojb
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February 13th, 2015 23:00
Yes the Dell All in one centre. I have neve been able to resize it, so every time I scan the preview image is only a couple of inches wide and slightly longer in ratio of an A4
PudgyOne
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February 14th, 2015 18:00
swansojb,
I no longer have a printer that uses the Dell All-In-One Center so please help along.
Open the Dell All-In-One Center. You'll see...
Click on scanning and copying, see more scan settings. See if there's a setting to change to make the image normal or 100%
Rick
swansojb
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February 15th, 2015 00:00
It is not a problem with the pictures/documents themsselves,
It is resizing the window you show above. I cannot find any way of resizing this window bigger or smaller. Because this window is so small, it is clumsy to try and select the area to be scanned for photographs as often, preview will not automatically select the correct area to scan and it has to be done manually. Only the minimise and close buttons work,
I'm using Windows Vista Home premium 32 bit if that helps.
PudgyOne
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February 15th, 2015 04:00
swansojb,
I would try reinstalling the printer and see if that helps.
First run Delete Print Jobs to remove any stuck print job in the queue.
Disconnect the printer.
Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.
Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal
Download the Vista 32-bit drivers or use the Dell 948 printer disk. Install the Vista drivers. You'll get a message, the printer is not connected. Connect the printer at this time(powered on).
Links to the patch/drivers can be found at...
Dell 948 All-In-One (PRODUCT) RED™ Printer owners thread (W7)
Remember virus programs and firewalls will block communications.
Rick