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jazzkitty77
6 Posts
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7963
March 17th, 2011 12:00
Dell 968
My printer works great! With one exception. I recently upgrade my Internet Explorer. Since then, I have been unable to print anything from the internet. If I can save it as a document, sometimes I can print it from there. What can I do to get it to print things off the internet again? (i.e. payment confirmations) I appreciate any help you can give me.
Thanks, Marna
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Posted March 17th, 2011 22:00
Rick,
I have Windows Vista. When I click on Tools, there is not an option that says file print. When I check my printers, it is my default printer.
Marna
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Posted March 18th, 2011 03:00
Marna,
Open Internet Explorer. Right click on the top part and you should see...
Check the Menu Bar and then you'll see File, edit, view, tools, help
Then you can click on file, print and make sure the proper printer is selected.
Rick
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Posted March 20th, 2011 09:00
Rick,
I did that. I do have the correct printer selected. When I tried to r pint a page off the internet, I got and error message. "Internet Explorer has stopped working", then it shut down and sent me back to what I was viewing before I made changes.
I hope you can help me. I tried downloading the new drivers for my printer. I've restarted my computer several times. Don't know what else to do.
Thanks for you time.
Marna
378
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Posted March 21st, 2011 10:00
Rick,
I have IE9. When I clicked on your link IEFix, it did not have Vista listed as a supported system. Will it still work? Wasn't sure if I should try it.
Marna
378
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Posted March 21st, 2011 12:00
Marna,
It should work. Also try reading...
How to reinstall or repair Internet Explorer in Windows Vista and Windows XP
How to reset Internet Explorer settings
Rick
378
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Posted March 22nd, 2011 00:00
Rick,
I've tried all of the fixes that you recommended. I'm still not able to print pages from the internet. Can't even print directions from MapQuest. What else can I do?
Marna
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Posted March 22nd, 2011 08:00
Marna,
Can you print with a different browser? Try downloading Mozilla Firefox, install it and see if you can print.
Rick
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Posted March 22nd, 2011 21:00
Rick,
I can print with Mozilla. But I don't understand why IE won't print. I appreciate your help, but I would really like to understand too.
Anyway, thank you for all your help.
Marna
PudgyOne
11 Legend
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30315 Posts
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378
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Posted March 17th, 2011 14:00
Marna,
So you upgraded to Internet Explorer 9. What operating system are you using? Have heard different stories about different operating systems.
Did you try clicking on tools, file print and make sure the proper printer is selected?
Rick