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Dell AIO Printer 948 - "Cannot communicate with computer"
My printer stopped connecting to my computer and I can't figure out what is wrong. It seems to be installed. My computer recognizes that it is there and ready, however it cannot communicate with it when I try to print. I've tried everything that Dell suggests. Any ideas? Is there any way to check if all of the drivers and software are okay?
Here is the error message that I keep getting:
Communication Not Available - The printer cannot communicate with the computer.
Try these solutions:
-Ensure the printer is powered on.
-Disconnect and reconnect the printer's power cable.
-Disconnect and reconnect the USB cable.
-Check your firewall settings to ensure printer communication is not blocked.
-Restart your computer.
ravenofdread
4 Posts
168
0
Posted January 26th, 2010 15:00
i've been having the same problem with my Dell AOI 944, i tried the remedy's for the other AOI printers but they didn't work (recently updated to windows 7 64 bit)
DELL-Todd S
4 Apprentice
•
1837 Posts
168
0
Posted January 26th, 2010 14:00
Hi,
PudgyOne has a thread with a lot of information on the AIO 948. You may want to try reading it to see if you can find something that will help you.
Also, it looks like you posted this in the Laptop forums and not the printer boards.
Todd