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August 5th, 2008 01:00

Dell All in one printer run in with lightning

I have voltage getting to printer, 120volts to power supply 30 volts out however printer will not turn on. It is the Dell all in one 966 and its only 14 months old. I suspect its not worth fixing, a new one would be cheaper in the long run.

11 Legend

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August 5th, 2008 05:00

Just a hunch. Unplug the printer for about 5 minutes and let everything discharge. Disconnect the power brick, if you'd like. Then try plugging it back in.

August 5th, 2008 11:00

Thanks, last night i did just that and left it uplugged all night. plugged it in no luck, today I am going to do it again as well as unplug the cable to the computer and try again tonight when i get in. thanks for you response

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August 6th, 2008 01:00

Doesn't sound very promising. :smileysad:

19 Posts

August 7th, 2008 21:00

Hey there....

 

You should have a LED on the power brick.. Check if that it is glowing...

If yes : Then it means that the brick is getting power and the printer is most likely to be bad.

If no : Then either power brick or the power cable is bad.. try swapping the cable or try to get a new one.. if it still doesnt work then send it back to the manufacturing company.... Atleast, if it works it will save you from spending another 250 dollars...

 

Thanks & Regards

Ashish

August 8th, 2008 00:00

Thanks for your input,,,and yes the little green light is glowing and it helps to hear that someone agrees with my diagnosis that it (printer) is history. During this event ,the lightning got my phone modem in the computer also. I only hope that when the new printer comes in that the computer will load it up. Thanks again

19 Posts

August 8th, 2008 15:00

Dont worry Brother...

 

Your new printer will surely work with your computer.. Though, If I may suggest you,

 

Try to buy 948 or 968 printer... They both have internal modems and wireless cards... So fax and wireless printing wont be of any problem for you...

 

Thanks & Regards

 

Ashish

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