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46767
December 13th, 2015 22:00
Dell c1760NW Laser Printer - Issues with feeding envelopes.
Greetings,
I have purchased a C1700NW printer last year and have used it mainly for printing legal paper. However, this year I decided to use it to print my Christmas cards. I'm using 5x7 envelopes and the printer doesn't take the envelopes, its stating paper Jam. However, this doesn't happened with the regular paper, so I know its not the roller feeders. Has anyone else had this issue? The printer is fairly unused as I don't print all the time. Example, Since I purchased last year I just replaced the toner today. However, printing the envelopes is brutally slow in which I have to push the envelope myself so it feeder picks it up. Any help will greatly be appreciated.
Thanks!


DELL-Jesse L
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December 17th, 2015 07:00
alexmal23,
Click the link below to download the online users manual.
C1760nw Printer Manual
Envelopes
Depending on the choice of envelopes, it is possible to expect variable levels of light wrinkling. Before buying large
quantities of any print media, it is recommended that you try a sample first. See "Loading Print Media in the
Multipurpose Feeder (MPF)" on page 151 or "Loading Print Media in the Priority Sheet Inserter (PSI) (Dell
C1760nw Color Printer only)" on page 159 for instructions on loading an envelope.
When printing on envelopes:
• Use only high-quality envelopes that are designed for use in laser printers.
• Set the print media source to MPF or PSI. Set the paper type to
Envelope, and select the correct size of envelope
from the printer driver.
• For best performance, use envelopes made from 75 g/m
2 (20 lb bond) paper. You can use up to 105 g/m2 (28 lb
bond) weight for the envelope feeder as long as the cotton content is 25% or less. Envelopes with 100% cotton
content must not exceed 90 g/m
2 (24 lb bond) weight.
• Use only freshly unpackaged, undamaged envelopes.
• Use envelopes that can withstand temperatures of 205°C (401°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions. If you have any doubts about the envelopes you are considering, check with the
envelope supplier.
• Adjust the guide to fit the width of the envelopes.
• To load envelope in MPF or PSI, the print side must be facing up.
• See "Loading Envelopes in the Multipurpose Feeder (MPF)" on page 156 or "Loading an Envelope in the Priority
Sheet Inserter (PSI)" on page 161 for instructions on loading an envelope.
• Use one envelope size during a print job.
• Ensure that the humidity is low because high humidity (more than 60%) and the high printing temperatures may
seal the envelopes.
• For best performance, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Contain windows, holes, perforations, cutouts, embossing
– Use metal clasps, string ties, or metal folding bars
– Have an interlocking design
– Have postage stamps attached
– Have nicked edges or bent corners
subara2836
2 Posts
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January 19th, 2020 12:00
I am not able to get the text to print in the proper direction. I am using microsoft word. whether I instruct the program to print regular direction or clockwise. Do you have an instructional videos to help me?
subara2836
2 Posts
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January 20th, 2020 07:00
Were you able to print envelopes? I am having an issue and want to speak with someone about it.