Called Dell for service on my C1765NFW printer. They said it was not a software problem, but a hardware problem. They said I need a new printer. Need a new printer that is less than 2 years old! I resolved the problem myself by buying a HP printer.
My printer is also less than 2years old. I have an error message on it and it will not print. Tried looking everywhere on Dell's SUPPORT page so I tried looking here for an answer. I think the one given (buy a new HP PRINTER) may be my solution too!!! BUMMER. I like DELL, but they are no help when it comes to fixing their product. IF/WHEN it goes....you are just out of luck!!!! My printer was PERFECT until it just decided to stop. NO more DELL products for me......
MYDELLPRINTER
3 Posts
0
November 4th, 2014 08:00
Called Dell for service on my C1765NFW printer. They said it was not a software problem, but a hardware problem. They said I need a new printer. Need a new printer that is less than 2 years old! I resolved the problem myself by buying a HP printer.
avonne
1 Message
0
November 8th, 2014 12:00
My printer is also less than 2years old. I have an error message on it and it will not print. Tried looking everywhere on Dell's SUPPORT page so I tried looking here for an answer. I think the one given (buy a new HP PRINTER) may be my solution too!!! BUMMER. I like DELL, but they are no help when it comes to fixing their product. IF/WHEN it goes....you are just out of luck!!!! My printer was PERFECT until it just decided to stop. NO more DELL products for me......