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October 2nd, 2010 09:00

Dell Printer V305 Series 9 Ink Cart

I have purchased 2  NEW ink cart.  -  the printer tells me that it is not compat.  It is  Dell Ink Cart.  Printer keeps telling me to replace the cart., it is a Dell ink cart, brand new. 

 

Doesanyone have solution to this problem?

 

Thank you

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October 2nd, 2010 16:00

sam1944,

 

Are these Dell Series 9 brand ink cartridge(s) or a generic brand series 9 ink cartricge(s)?

 

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

 

Power on the printer. 

 

Open the printer(with the power on) and take out the Dell Series 9 black cartridge and then reseat it. I would then take out the color Dell Series 9 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

 

Any error messages?

 

black cartridge = black side(left side)          color cartridge = color side(right side)

 

photo cartridge = black side(left side)          color cartridge = color side(right side)

 

Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

 

Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

 

It's possible to get a Dell Series 9 ink cartridge with a bad sensor. I would take these back to the place of purchase for a replacement.

 

 

Rick

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