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October 2nd, 2010 09:00
Dell Printer V305 Series 9 Ink Cart
I have purchased 2 NEW ink cart. - the printer tells me that it is not compat. It is Dell Ink Cart. Printer keeps telling me to replace the cart., it is a Dell ink cart, brand new.
Doesanyone have solution to this problem?
Thank you
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PudgyOne
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October 2nd, 2010 16:00
sam1944,
Are these Dell Series 9 brand ink cartridge(s) or a generic brand series 9 ink cartricge(s)?
If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.
Power on the printer.
Open the printer(with the power on) and take out the Dell Series 9 black cartridge and then reseat it. I would then take out the color Dell Series 9 ink cartridge and reseat it. Now close the printer and it will print an alignment page.
Any error messages?
black cartridge = black side(left side) color cartridge = color side(right side)
photo cartridge = black side(left side) color cartridge = color side(right side)
Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.
Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.
It's possible to get a Dell Series 9 ink cartridge with a bad sensor. I would take these back to the place of purchase for a replacement.
Rick