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February 12th, 2012 13:00

Dell V305 Printer error: Cartridge Error

Hi.  Out of the blue, my printer started displaying the message "Cartridge Error. Consult User's Guide.  I did 'consult the guide', however, it tells me to contact Dell......ha.   :emotion-7:

I have unplugged the 2 cords from the back of the printer, uninstalled the cartridges, plugged it back in, put the cartridges back in, etc.   It is still displaying the message.  I use a USB cord, not wireless.

Any other thoughts?

Thank you!!

 

 

 

 

 

 

 

 

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June 4th, 2014 05:00

ClaireDon,

Try a different Dell Series 9 ink cartridge?

Is it the color or black cartridge?

Rick

3 Posts

June 4th, 2014 06:00

Its a colour and I have tried that 

claire

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June 4th, 2014 13:00

Claire,

You tried the old Dell Series 9 ink cartridge?

You tried another new Dell Series 9 ink cartridge. It is possible to get a Dell Series 9 ink cartridge with a bad sensor.

Rick

1 Message

March 12th, 2015 17:00

I was having the same problem with the cartridge alignment error..... followed these instructions to remove power brick for a minute....it worked!!

Thank you

1 Message

March 14th, 2015 20:00

help i have same problem

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