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272054
February 12th, 2012 13:00
Dell V305 Printer error: Cartridge Error
Hi. Out of the blue, my printer started displaying the message "Cartridge Error. Consult User's Guide. I did 'consult the guide', however, it tells me to contact Dell......ha. :emotion-7:
I have unplugged the 2 cords from the back of the printer, uninstalled the cartridges, plugged it back in, put the cartridges back in, etc. It is still displaying the message. I use a USB cord, not wireless.
Any other thoughts?
Thank you!!
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PudgyOne
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June 4th, 2014 05:00
ClaireDon,
Try a different Dell Series 9 ink cartridge?
Is it the color or black cartridge?
Rick
ClaireDon
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June 4th, 2014 06:00
Its a colour and I have tried that
claire
PudgyOne
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June 4th, 2014 13:00
Claire,
You tried the old Dell Series 9 ink cartridge?
You tried another new Dell Series 9 ink cartridge. It is possible to get a Dell Series 9 ink cartridge with a bad sensor.
Rick
dkt2308
1 Message
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March 12th, 2015 17:00
I was having the same problem with the cartridge alignment error..... followed these instructions to remove power brick for a minute....it worked!!
Thank you
2417_
1 Message
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March 14th, 2015 20:00
help i have same problem