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DRIVER PROBLEM - DELL 942 - WINDOWS XP
Last week, I downloaded a hardware update through Microsfot Update, related to my Dell printer (a Dell 942). Ever since, I have had nothing but problems with the printer. When I try to set preferences, I receive the following error message:
"Function address 0x0 caused a protection fault. (exception code 0xc0000005) The application property sheet page(s) may not function properly."
When I print, I receive the following error message:
"dlbujswx.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
I have tried everything, including uninstalling my printer, and reinstalling it, to no avail. The problem has only existed after I actioned the Microsoft Update. Can anyone assist?
fireberd
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Message Edited by William le Poer on 11-14-2007 01:40 AM
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Time2live
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December 14th, 2008 16:00
I follows the intstructions and chose the Patches & fixes for Vista even though I have XP and no driver updates populated in the list. I then chose XP and all updates and it reinstalled the software from the website. I tried my printer and still the same error message here. Any other suggestions on how to fix this? When I try to print, I get the error message above, I click "End" and my printer will print after I close the dialog box but will not scan, etc. Thanks for any help!