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1518
September 13th, 2016 12:00
E525W offline since firmware update
Hi,
I have a problem with my Printer E525W, in that since I let the Dell Printer Hub update the firmware, I am unable to contact it.
Shortly after any restart, the data light begins to flash green, and the power light is steady orange.
My router says the device is connected, but the hub says it is offline, and I can get no response at the printer's console, and pings to the IP address time out.
Ideas?
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JJ1960
2 Posts
0
September 13th, 2016 14:00
Self-answer: The black toner cartridge was reporting "Near end of life", so I went ahead and changed it, and that seemed to do the trick, or was it coincidence? The printer came back online and ping-able.