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953
Epic paper jam (C1760NW Printer) - what do you do when the paper rips?
I had a paper jam where the paper somehow folded on its way through. When I was pulling the paper out via the back panel, it was so stuck at the top that it ripped. It does not appear there is any way to free the thin strip of paper lodged in that top panel. Is there anything I can do to get it out aside from completely dismantling the entire printer?
drcjcurry
2 Posts
0
October 28th, 2020 10:00
The answer to this question was "no". I completely dismantled the printer to expose the fuser and take the paper out. I cleaned everything while it was all open then put the printer back together and it works like new.
It really should be easier to access the fuser to dislodge a piece of paper.