Error Message 3100 CN Please restart 004-321

Question

I am receiving the follow error message on my 3100 cn color printer. I am unable to use my printer because it repeats the same error message. 'Please restart 004-321'. I called support and they told me their was a way to look up this error message and find a way to resolve it. I was unable to trouble should it on the Dell site. I do remember that they mentioned something about opening up the printer and removing and cleaning a belt. I would greatly appreciate it if someone could help me resolve this issue. Thank you in advance for your help!

DELL-Jesse L · Answer

00core, You can click the link below for information on resolving the printer error, http://www.dell.com/support/article/us/en/19/SLN151717/EN

Printers

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