I have added you to enable you to send me message . Please send me the details of the service tag as a private message and also confirm me when the printer was working fine last .
Thank you for posting to the forum. This error is related to data being received by the printer, please review the attached word document for trouble shooting assistance.
Dell-Prasanna B
29 Posts
0
June 17th, 2014 13:00
Hi cottonfreak
welcome to the community, Follow the below steps and check. Reply us for further clarification .
1)Download the latest Firmware Update from the link and restart the PC .
http://dell.to/UJ32L0
2)Turn the printer off.
Wait 10 seconds.
Turn the printer on.
Determine if the issue still occurs.
cottonfreak
2 Posts
0
June 17th, 2014 17:00
Hi, thank you for the response, I have taken the recommended steps and I am still getting the error.
Dell-Prasanna B
29 Posts
0
June 18th, 2014 08:00
Hi cottonfreak,
I have added you to enable you to send me message . Please send me the details of the service tag as a private message and also confirm me when the printer was working fine last .
tpoliceshop
4 Posts
0
September 22nd, 2014 05:00
I am having the same problem. My service tag is . Any ideas? Thank you
DELL-Joey
2 Intern
•
301 Posts
0
September 22nd, 2014 16:00
Hello TPOLICESHOP,
Thank you for posting to the forum. This error is related to data being received by the printer, please review the attached word document for trouble shooting assistance.
[View:/cfs-file/__key/communityserver-discussions-components-files/3528/016-Error-Guide.docx:0:0]
Regards,
Joseph E
[tag:iworkfordell]