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April 6th, 2025 00:27
H815dw Cloud MFP, can't connect
Im having trouble connecting to my printer. It is connected to the wifi network and has wifi direct enabled. But no device is able to connect to it when you select the printer. The connection fails after a few seconds.
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DELL-Jesse L
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April 7th, 2025 07:11
If your printer is already connected to your Wi-Fi network, it's generally recommended to disable Wi-Fi Direct unless you specifically need it for direct printing to mobile devices or other devices without access to your network. Disable this to see if it will resolve the issue.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.