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February 7th, 2008 11:00
HP Printer no compatible
Recently puchased Windows Vista, already had HP PSC 1350 all in one printer. Installed the printer and now it won't work. Message "HP Image zone is incompatible with this version of windows:. Have been on the phone with HP and Dell for past three days, Dell finally told me that this will not work with Windows Vista. Asked if there was a solution and I have yet to receive one. Anyone with a solution?
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PudgyOne
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February 7th, 2008 20:00
Unplug your printer.
Un-install your printer.
Restart your computer.
Go here and download the proper drivers and install them.
http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=PSC+1350&submit.x=4&submit.y=7
This should give you the drivers for your printer.
I see Vista insn't on the list for Image Zone. You can try to download it and install. Maybe you can run it in the campatably mode.
http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_query=image+zone&submit.x=0&submit.y=0
They are correct, HP needs to update this.