Unsolved
This post is more than 5 years old
Community Manager
•
54.4K Posts
0
58968
Jam, paper jam errors. Read this before posting.
We are seeing many printers coming back from customers with debris or objects "inside" the printer. These are causing many of the jam errors.
* Unplug the power cord from the printer
* Remove all paper from the printer
* Turn the printer upside down and gently shake it
* Post here if this action dislodged debris from inside the printer and fixed your jam issue
* Unplug the power cord from the printer
* Remove all paper from the printer
* Turn the printer upside down and gently shake it
* Post here if this action dislodged debris from inside the printer and fixed your jam issue
Dell customer care/service. If already out of warranty, click here. Find your Service Tag
DELL-Chris M
#IWork4Dell
Gina Q
1.7K Posts
0
January 8th, 2007 12:00
Message Edited by DELL-Gina on 01-08-200708:42 AM
CSylvia
6 Posts
0
January 8th, 2007 12:00
bltjr
5 Posts
0
January 8th, 2007 13:00
bltjr
5 Posts
0
January 8th, 2007 14:00
Gina Q
1.7K Posts
0
January 8th, 2007 15:00
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
April 27th, 2012 08:00
Ok great you fixed your problem but didn't share the information with the rest of use, Great Job