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9220

January 11th, 2006 11:00

Laserjet 1700n network problem

1700n printer works fine directly connected, but get an error "won't print, error writing to".  I set the driver to look for the IP port, tested the cable, router set for DHCP, I can "see" the printer, access the web based config tool, but can't figure out what's missing to make it work connected as a network printer.  It originally did work, but after a power failure, I can't fix it.  I've tried reinstalling drivers to no avail.  Possibly the internal print server is a problem?  Advice???

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January 12th, 2006 03:00

I have the same exact problem.  Now it's locking up my apps when I try to print.  It just will not print over the network from any app.  Can we get a response from Dell on this?
 
Frustrated...

336 Posts

January 12th, 2006 09:00

I'm not trying to be smart but:  If you want a response from Dell then call Dell support.  This forum is a users helping users forum with Dell as the moderator.   It is not Dell tech support.....
 
 
 
 

1 Message

January 21st, 2006 21:00

Steve, you obviously have not had my experience with the "so-called" Dell tech support, which must be located somewhere in India where the techies read from the manual if you can understand them. I have tried both telephone and e-mail support and all have been worthless. These people have less knowledge than the customers.

I have the same problem with my new 1710n. It apparently isn't recogized by my simple home network. I had no such problem with my networked HP printer. At this point I am guessing that the IP utililty isn't giving the printer a proper IP address.

I anyone happens on an answer, I also would appreciate the help. Otherwise, I will have to do the same thing others have been forced to do: Send the thing back and get an HP.

1 Message

March 23rd, 2006 19:00

Setting up printers in Linux is much easier than it has been in the past, but still requires some skull sweat. The Dell 1710n is a Lexmark E240n which emulates an HP. There are drivers on the Lexmark site for the various flavors of Linux.
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