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aklondon

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18 years ago

A

aklondon

3 Posts

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1958

May 27th, 2008 12:00

My printer stopped working.....

I have a 924 dell all-in-one printer. Since I printed out on a aerogram sheet, it does not work. Whenever I turn it on, it says "you have a paper stuck inside the printer, take it out then press start again", but I can not see any paper inside my printer. I guess I should not have printed out on the aerogram! The printer did not have any problem before whatsoever and was in excellent condition. I just do not know what to do. I would appriciate any suggestion/comments/advice please!
  • PudgyOne

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    30315 Posts

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    Posted May 27th, 2008 16:00

    I'm thinking something could have come off the aerogram sheet. Try this.

     

    Disconnect all cables to printer. Hold it upside down and shake it real hard for 30 seconds. this will clear anything stuck inside the printer.
     
    Others have also tried using a vacumn cleaner.

  • aklondon

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    Posted May 28th, 2008 08:00

    Thank you very much for the advice!

    I will try that!

  • aklondon

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    Posted May 28th, 2008 13:00

    It worked!!

    I tried both shaking and vacuming.

    Thank you soooooo much! I really had no idea what to do I was thinking about taking it to a shop or even buying a new one which would have cost me at least 20pounds!

    Thank you!