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7339
January 1st, 2009 03:00
No Dell All-In-One Center!
I have just installed drivers for my Dell AIO810 on Windows xp x64. The printer prints perfectly, but the scan button does nothing when pressed. There is no All-In-One center on my start menu, although I can scan documents from other apps, such as Photoshop and Acrobat.
Is there a way to install the All-in-One Center separately?
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PudgyOne
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January 1st, 2009 10:00
skwervo,
The Dell All-In-One Center is usually in the drivers package. Try installing ther printer this way and do NOT join the ink improvement program as it conflicts with Vista.
Disconnect your printer. Download and run this patch (Patch must be run on Vista machines) to completely remove the printer from your computer.
Restart your computer.
Download the proper drivers.
XP Drivers
Vista 32-bit Drivers
All other drivers
Install the proper drivers. You'll be prompted when 6o connect yor printer(powered on)
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
Rick
skwervo
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January 1st, 2009 12:00
Worked great! Thanks!
PudgyOne
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January 1st, 2009 13:00
skwervo,
Thanks for posting back. Could you mark the verify answer(s) that helped you sole your problem, so if someone else searches the forums, they can see what you did to fix your problem(s).
Thanks,
Rick