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August 29th, 2008 16:00

paper jam but NO paper

My printer keeps telling me I have a paper jam but there's no paper in the printer. The power light is blinking and when I try to print- a pop up screen tells me I have a paper jam. Only problem is- there's no paper in the printer. Anyone have an idea what's causing this? when i turn it on paper goes throgh with no problems but it wont let me print just keeps saying clean paper jam?

 

 

emma

2 Posts

August 29th, 2008 17:00

ive tried to shake it nothing i will try the hoover

thanks emma

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August 29th, 2008 17:00

Disconnect all cables to printer. Hold it upside down and shake it real hard for 30 seconds. this will clear anything stuck inside the printer. Also try using a vacuum cleaner and clean it out.
 
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