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March 13th, 2011 08:00

PLEASE HELP ! ! 944 All in one Error message - Scanner Unit Open & Change cartridge

Hi ! since some time i can read a message on the 994 screen that indicate to change the cartridges while they are new. The printer seem not detect that the scanner unit is closed because before, when i opened the unit the same message appeared .


What would be the solution for this problem ?

Thank you so much

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March 13th, 2011 15:00

 drouchka,

 

Unplug the printer from the wall. Now remove the power brick from the printer. Wait 60 seconds. This will reste any error message the printer is getting.

 

Any error messages?

 

Rick

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