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October 5th, 2006 21:00

printer hangs the last print in the queue preventing the next print from printing.

my c720 dell photo printer hangs the last print in the queue preventing the next print from printing.  This just started, it was fine before.

185 Posts

October 6th, 2006 07:00

Can you try to delete all the jobs in the queue, reset your printer, maybe that could help....

October 6th, 2006 23:00

If I turn the printer off then on, the final print will exit the queue.
 
How do I reset the printer?

185 Posts

October 10th, 2006 04:00

can we clear the Print Queue first?
 

To clear the print queue in the Microsoft® Windows® XP operating system, perform the following steps:

  1. Click the Start button, and then click Printers and Faxes.
    The Printers and Faxes window appears.
  2. Double-click the icon representing the Dell printer.
    The print queue window appears.
  3. Click once to highlight the print job that is at the top of the print queue window.
  4. Click Document.
  5. Click Cancel.
    This cancels the selected print job.
  6. Repeat steps 4 through 6 for each print job listed in the print queue.

maybe that could help.

October 10th, 2006 11:00

the only way I can clear the queue is to turn it off and on after each print. 
The normal way (using the menus etc) do not work.
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