Unsolved
3 Posts
0
188
April 3rd, 2022 06:00
Printer will not print Adobe
I have a Dell C2665dnf and it has just suddenly stopped printing Adobe documents and also any printable internet pages. When I try to print all I get is printer error. I have carried out the following actions and, after each, I have done a restart. Run Restoro, uninstalled printer, reinstalled printer, stopped spooler, started spooler, updated all the drivers, unchecked and checked print in background. The only thing I could not update was the firmware, this started then errored with error code 016-734, but I cannot find a reference to this. Any help, or ideas would be greatly appreciated.
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Grizwold
3 Posts
0
April 6th, 2022 05:00
I have some additional information on mthis. The error code says "Signature 016-734". It was also suggested I upgraded Windows 10, from Version 21H1 x64, Build 19043.1620, to Version 21H2 x64, Build 19044.1586. The 21H1 was fully up to date with all updates, and the 21H2 was also fully up to date. It made no difference. So, I uninstalled and re-installed everything, updated all the drivers and even did a factory re-set on the printer, but still nothing. I carried out a re-start after every uninstall and re-start and also ran Restoro.