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7817

January 15th, 2007 15:00

Automatic phone dialer Outlook Contacts

I get the error message: "An internal error occurred in the automatic phone dialer." when I try to dial any of my Contacts in Outlook. I am able to successfully use the dialer if I go to my Telephone Book application in Outlook.
Does anyone know the solution to this problem?

Win 2000
Office 2000

Dolfin

414 Posts

January 15th, 2007 22:00

http://support.microsoft.com/default.aspx?scid=kb;en-us;299456

Does that help?

January 15th, 2007 23:00

Sorry Delierious, I ran the MS knowledge base without coming across any solutions. I am thinking that is I could uninstall and reinstall the module that has to do with the phone dialer or the phone dialer and Contacts-Outlook that this might fix a corrupted file/DLL but I have not found any way to do that. Thanks for taking a look.
Dolfin

414 Posts

January 16th, 2007 00:00

This p[rogram may give a clue as to the offending module:

http://www.dependencywalker.com/

I've only used it twice myself, once with success and once without (the results in the 2nd case just didn't help.

This is what the site says about it:

Dependency Walker is a free utility that scans any 32-bit or 64-bit Windows module (exe, dll, ocx, sys, etc.) and builds a hierarchical tree diagram of all dependent modules. For each module found, it lists all the functions that are exported by that module, and which of those functions are actually being called by other modules. Another view displays the minimum set of required files, along with detailed information about each file including a full path to the file, base address, version numbers, machine type, debug information, and more.

Dependency Walker is also very useful for troubleshooting system errors related to loading and executing modules. Dependency Walker detects many common application problems such as missing modules, invalid modules, import/export mismatches, circular dependency errors, mismatched machine types of modules, and module initialization failures.

Dependency Walker runs on Windows 95, 98, Me, NT, 2000, XP, 2003, and Vista. It can process any 32-bit or 64-bit Windows module, including ones designed for Windows CE. It can be run as graphical application or as a console application. Dependency Walker handles all types of module dependencies, including implicit, explicit (dynamic / runtime), forwarded, delay-loaded, and injected. A detailed help is included.

January 16th, 2007 03:00

Thanks Delierious, I have downloaded the program and will play around with it. Thank you for your help.

Dolfin
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