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January 12th, 2006 05:00
Cannot send or receive email from Outlook 2003 - error 0x8004210b
I was able to send and receive email from Outlook 2003 on my Inspiron laptop until last week. I now am unable to receive my email and receive the following error:
Task POP West net receiving 0x8004210b operation time out waiting for response from the sending STMP server.
I contacted my cable company and they do no support Outlook 2003. I verfied that all my settings were correct. I was told to go to Google and enter in the error number. I was then linked to a MS support page and I was told that this error might be corrected by uploading MS SP3 (service pak 3). I then tried to download SP3 and I am unable to. I was able to download SP2 but that did not correct my problem.
Can anyone help me out with this?
Thanks.
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sleeplesman
272 Posts
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January 12th, 2006 17:00
Article ID : 827349
This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, go to the following article number to view the article in the Microsoft Knowledge Base:
307841 (http://support.microsoft.com/kb/307841/) How to obtain the latest Office XP Service Pack
Denny Denham
2 Intern
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18.8K Posts
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January 12th, 2006 19:00
The corrective procedures you tried apply to Office XP, not 2003. See the document here which addresses your problem.
sleeplesman
272 Posts
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January 12th, 2006 23:00