defective Adobe Acrobat Elements CD

Question

The CD Dell sent me with my Inspiron for Adobe Acrobat elements is missing the following file:   AcroEle6.msi   Obviously, the CD is defective, and the software I purchase can't be installed.   Please send me information about how to obtain a working CD.   Thank You

DELL-Chris M · Answer

mikihasa,

Please provide me with the following information in a private message, not on the board -
Complete name of person to contact:
Shipping address:
Daytime phone of contact:
Service tag:
Reason: Adobe CD

mikihasa · Answer

I magically received the CD in the mail last week.  I haven't tried it yet, but I do appreciate the extra effort in getting me a replacement. Thank you very much.

bmann62 · Answer

Did the new disk that Dell sent you work any better?   I am having the same problem and NO ONE AT DELL will DO ANYTHING TO FIX THIS PROBLEM.   BY LOOKING OF THIS FORUM THIS IS A COMMON PROBLEM AND DELL WILL NOT DO ANYTHING ABOUT IT.   I HAVE PURCHASED 2 SYSTEMS FROM DELL AND THE WILL NOT DO ANYTHING TO SOLVE THIS PROBLEM WITHOUT WANTING MORE OF MY $$$$.   THIS WILL BE MY LAST PURCHASE FROM THEM.

mikihasa · Answer

i never tried the new cd that dell sent...i just installed the full version of adobe acrobat that i had

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defective Adobe Acrobat Elements CD

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