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8 Posts
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4689
May 11th, 2010 06:00
Dell Datasafe local backup can't find network drive
I bought the upgrade of Dell Datasafe and am trying to change the backup location for local backups to a network drive. I have a 2 terabyte drive (so plenty of room is available) connected to my network which appears in Windows Explorer and which I can access there. But it will not appear in Dell Datasafe. I have tried the refresh button, but it still is hidden. How do I make this recognized. This is the reason I spent the extra money for the upgrade. Thanks.
Mary G
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20.1K Posts
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May 11th, 2010 09:00
You don't use Dell Datasafe for backups to your own external drive. Use Windows Backup and Restore instead. Read THIS.
Dell Datasafe is for Online Storage.
rweiss
8 Posts
0
May 11th, 2010 10:00
Thanks for the answer, however, I have 2 DataSafe Backups on my computer -- one for online and one for Local. It is the local one I would like to get to work. And it does advertise that it connects to external drives (as shown in the Dell documentation here:
http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&docid=62A6A327864B40B4E040AE0AB8E14688
The Local backup program is presently doing a backup to my C: drive and I would prefer to move it off of there.
Thanks.
Bob