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February 21st, 2016 13:00
Dell Diagnostics Misidentifies my System
When I attempt to run the Dell Diagnostic application I get an error message stating that Diagnostics cannot be run on my Surface Pro 4. I have a Inspirion 7000 7559. How can I fix this?
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DELL-Jesse L
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February 23rd, 2016 07:00
cscott32 ,
Unfortunately, Dell Diagnostics can only identify Dell Computers and not other Brands of tablets of computers. I suggest you contact Microsoft for issues with the Surface Pro 4.
For me to better assist in troubleshooting, please click my DELL-Jesse L and send me a Private Message with the Dell Service Tag number and your Dell Order number.