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October 31st, 2015 13:00

Dell m1530 Media Control Keys not working

My Xps M1530 Media Control keys has stopped working. Came with Vista 64, now running Windows 7 and I changed the Power/ media control cover, but still not working. My remote control is working.

It was suggested to reinstall the Quickset Software,Re-installing program. I downloaded quickset 64 from dell, but no change. Would it help to re-install my windows 7 ?

I am not a computer wizard

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November 4th, 2015 07:00

goonybird,

The media control cover buttons cable may be damaged.When removing the center control cover, take care to not damage the media control buttons cable attached to the underside of the cover itself.  You must disconnect the cable from a very small ZIF connector before you can fully remove the cover.  When reassembling the unit, align the cable  into the connector precisely, or else the media buttons will not work properly. You may want to re-check this cable.. This would be a reason for them not to work,since you have done pretty much else to resolve the issue. You could try to reinstall Windows 7 to see if that will get the keys to work again.

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