Dell Support Center does not start after updating

Hi Mrpuma,

Please uninstall the Dell Support Center from the ‘Control Panel’. Here are the steps,

1. Click Start.
2. Click Control Panel.
3. Click Programs.
4. Click Programs and Features.
5. Click ‘Dell Support Center’ highlight it.
6. Click Uninstall/Change.
7. Follow through the prompts in order to remove the software.
8. Restart the computer.

Now download and install ‘Dell Support Center’ from the link,

http://dell.to/RS19Iy

1. Choose the country
2. Click on ‘Download Now’
3. Save the File
4. Right click and choose ‘Run as Administrator’, install the file
5. Restart the computer

Dell Support Center’s auto update has been pushed with a new interface. It is now called My Dell.

Please reply if you have any questions.

You must have misunderstood me.
I did everything as you wrote.
The program itself works. It does not work with the hardware launch button, which is located on top of the keyboard.

http://www.ferra.ru/images/311/311114.jpg

Hi Mrpuma,

Thank you for your response. I appreciate you technical expertise.

Sometimes the Dell Quickset may not be uninstalled properly and creates problem. Let’s try the following steps.

Please uninstall it from the ‘Control Panel’,

1. Click Start.
2. Click on ‘Control Panel’
3. On View by: choose Large icons
4. Click on ‘Programs and Features’
5. On the new window, click ‘Dell Quickset’ highlight it.
6. Click Uninstall/Change at the top
7. Follow through the prompts in order to remove the software.
8. Restart the computer.

Then download ‘Dell Quickset’ from the link,

http://dell.to/SIz5GX

1.    Click on ‘Download File’
2.    Save the File
3.    Right click and choose ‘Run as Administrator’, follow the on-screen instructions to install the program
4.    Restart the computer

If the above step does not work then the system has to be restored to factory defaults.

Note: We would advise you to take a complete backup of your data (pictures, music, videos, and documents) as this step leads to complete data loss.

Please keep me posted.

Hi Mrpuma,

Thank you so much for your response. I appreciate your technical expertise and feedback.

Glad to assist.