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816

May 30th, 2017 08:00

Digital locker download fails CRC check

I downloaded a purchased application from the Digital Locker. During extraction, I'm provided notification that the downloaded file is corrupt, and that I need to download a new, clean version. I've attempted downloading the file six times. With the session download manager, and with just the browser. I've attempted using Chrome and IE. It always fails in the same place, 

Extracting files to temporary folder
CRC failed in Wedding2014\Data1.7z
The file "???" header is corrupt

Community Manager

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56.9K Posts

June 1st, 2017 11:00

Can you access your Dell Digital Locker from another computer to download the software? If yes, try to download and extract, but NOT install. Then move the extracted files to the original computer to install the software.

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