Unsolved

This post is more than 5 years old

11 Posts

5876

January 22nd, 2008 21:00

Excel stops working due to Btsendto_office.dll: HELP !

Since a week I have the following problem in my new VISTA Home premium Inspiron 1720. When I start the computer it almost immediately displays a message telling that the WMI has stopped working and when I try to start Excel (MS Office 2003) I get the message that also Excel has stopped working with the following diagnostic message

Problem caused by Btsendto_office.dll

This problem was caused by Btsendto_office.dll. Btsendto_office.dll was created by Broadcom Corporation.

Broadcom Corporation is aware of this problem and working as quickly as possible to make a solution available.

Recommendation



To learn more about this problem, Broadcom Corporation recommends that you go online to the following website.

Broadcom Corporation


Rate this response:Provide Feedback

I went on their website, but I was not able to find  anything useful.

Instead Word, Powerpoint, Visio 2003 PRO , Project 2003 PRO , Outlook 2003, Access are working properly (at least till now)

Has anybody an idea how to make Excel again working? Shall I reinstall Office or Excel alone? Is any workaround available ?

Thanks in advance

1.7K Posts

January 22nd, 2008 23:00

Looks like this is caused by a Blue Tooth add-in in Excel.
 
Exit Excel
 
Click Start, Run, then type
 
regedit
 
Click OK and Continue
 
Locate the following key
 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins
 
Look for something with the BlueTooth entry. Single click and look at the right hand column for an entry "Load Behavior". Right click this entry and choose Modify. Change the value from 3 to 0 and click OK. Exit the registry editor. (You may have to restart your PC for the fix to take effect.)

11 Posts

January 23rd, 2008 18:00

Thanks, it worked well. Now Excel is fine
 
No Events found!

Top