Unsolved

3 Posts

1174

October 16th, 2021 04:00

m15 R3, Windows 11, AMC not working?

Hello,

After switching to Windows 11 (clean install), I got an error with AMC (Alienware Mobile Connect) = This device does not meet the minimum requirements for installing the software

Regards

10 Elder

 • 

30.2K Posts

October 16th, 2021 06:00

Check to see if there's an updated version of Mobile Connect for Windows 11.  

 

4 Operator

 • 

6.2K Posts

October 16th, 2021 07:00

Welcome to the Dell Community @xXOUSSx 

One of the very first Dell W11 releases was Mobile Connect.

<ADMIN NOTE: Broken link has been removed from this post by Dell>

Important Information:

- Alienware Mobile Connect requires two components to work properly.

The Alienware Mobile Connect driver, and the Alienware Mobile Connect application which is available at the Microsoft Store.

Ensure that you have the latest version of the application and the driver installed on your system.

Ensure that the Bluetooth is turned on before installing this update.

Best regards,

U2

Community Manager

 • 

56.9K Posts

October 16th, 2021 07:00

3 Posts

October 17th, 2021 13:00

Hello,

AMC Version 4.0 was installed and i checked BT that was activated and after that i did installed the AMC version from Microsoft Store 4.0.6073
i did also checked the regedit 

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Store\Configuration

String VALUE Name OEMID=DELL
and did added StoreContentModifier = Dell_Alienware


Regards.

3 Posts

December 16th, 2021 14:00

< Private Express service code removed.TOS73>

3 Posts

December 16th, 2021 14:00

Im using windows 11. Alienware m17 r3 laptop. When trying to open alienware mobile connect it immediately crashes? Downloaded newest AMC driver and redownloaded application. Still unable to open application. Any help and suggestions would be appreciated

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