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39363
February 28th, 2016 14:00
misplaced activation key for MS Office 2013
I purchased an Inspiron laptop from you in April 2013. Recently, I was experiencing some challenges, and had a colleague who "knows computers" look at it (the laptop would not turn on at all). This colleague erased all of the programs that I had on the machine, and reinstalled what he could.
I currently have an icon for MS Office 2010, however after looking into what I had purchased (not the invoice, which would be helpful...), I noted that I am supposed to have 2013 version. Unfortunately, I cannot find the activation key for the product that was installed on my laptop prior to purchase.
Is there any way I can reactivate MS Office on my laptop without having to jump through too many hoops?
Mary G
4 Operator
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20.1K Posts
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March 1st, 2016 12:00
The activation key came on a card that was included if you ordered Office 2013. You should go through all your paperwork to find it. You can download Office from this office site if you have a key-- products.office.com/.../download-back-up-restore-microsoft-office-products
Try using My Dell Downloads for factory installed software--
smartsource.dell.com/.../Welcome.aspx
MS Office 2010 could be the starter version that was installed for free similar to a trial version. It had only Word and Excel in limited starter versions to get you to buy the full program.
speedstep
9 Legend
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47K Posts
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March 16th, 2016 21:00
You have to have the MICROSOFT PRODUCT CARD with the key. Otherwise you have to buy office over again. This is not a Dell issue.
Dal4Life
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March 16th, 2016 21:00
I may not have been clear with my challenge, or it may have been overlooked while reading the post. I have lost the activation key for MS Office 2013 activation. How, if at all, can I get the key to activate MS Office that came on my Inspiron when I bought it from Dell.