MS OFFICE 2000 error when installing

Question

Hi!! Im installing Office 2000 on an inspiron 8600 with WinXP pro. I recenctly had my hard drive changed. Im getting the error below when installing:

error reading from file: D:\pfiles\msoffice\sbt\sbfm\anatools\projwlz\proj.xlt.verify that the file exists and that you can access it.,error mesage appear when he try to install ms office

any ideas?

BTW, D: is my optical drive :smileyhappy:

Message Edited by may99d on 03-21-2008 02:38 PM

Message Edited by may99d on 03-21-2008 06:00 PM

Message Edited by may99d on 03-21-2008 06:01 PM

may99d · Answer

More...   the Office 2003 CD doesnt have scratch or smudge and i was able to use the DVD/CD Rom drive for installing the WinXP OS.

Balaji Ramanath · Answer

Maybe your CD is scratched or dirty. Try cleaning it and see if it works.   I see that you sneaked in a reply to yourself just as I was posting mine.:smileytongue:   Have you tried googling that error message to see if anyone has encountered it? Message Edited by balaji.ramanathan on 03-21-2008 03:09 PM

Balaji Ramanath · Answer

Can you explore the CD and check to make sure that the file it is complaining about actually exists on the CD?  If it is try manually copying it off the CD and see if you encounter any problems.  It could be that the CD was pressed with a defect in it, leading to this file becoming unreadable.

may99d · Answer

nope, not yet.  will do!!  :smileyhappy:

may99d · Answer

@balaji.ramanathan wrote:
Can you explore the CD and check to make sure that the file it is complaining about actually exists on the CD? If it is try manually copying it off the CD and see if you encounter any problems. It could be that the CD was pressed with a defect in it, leading to this file becoming unreadable.

I did see 2 Proj files in the folder (D:\pfiles\msoffice\sbt\sbfm\anatools\projwlz\proj.xlt) but i could not check the extenxtion. I think one was .xls the othere is .exe because when I swtiched to details view in folder one had application on it. It's just weird because the Office 2000 installed on my WinME OS but not on my other 2 WinXP computer. Oh, BTW, its not an Office 2003, its an Office 2000. I know its backward compatible because it was previously installed in my XP machines.

may99d · Answer

balaji.ramanathan wrote:
If it is try manually copying it off the CD and see if you encounter any problems. It could be that the CD was pressed with a defect in it, leading to this file becoming unreadable.

I also tried copying it to the desktop but i got an error "Cound not read sorce disk". I little similar to the error i got when installing ( error 1305).

Rebel9 · Answer

If your computer can't read the source disk:

Either your CD is damaged (whether or not you can see any damage) or the CD drive is not reading the CD correctly. Try copying the CD to a drive on a different computer. This way, you can determine whether the problem is with the CD or with your drive. If the CD is the problem, you might try contacting Microsoft for a replacement, but the odds are slim :smileysad: .

may99d · Answer

Will do! Thanks for all your advice!! :smileyvery-happy:

RoHe · Answer

Read me!   Ron

Productivity Software

MS OFFICE 2000 error when installing

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