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November 20th, 2022 08:00

My Warranty is over, what Dell software (apps) can I remove from my desktop?

There are a number of apps that startup and are running all the time, I want to know which ones I can safely remove.

Also, when I do updates, what do I do if an update causes a problem now that I do not have a warranty with Dell?

 

NiagaraM

8 Wizard

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17K Posts

November 20th, 2022 10:00

It might help to know what model Dell computer you have, what version of Windows you are running, and which particular apps you are talking about.

But generally ... AFAIK, none of that Dell developed software is required for Windows to run properly on your hardware.

https://www.dell.com/community/XPS/What-Dell-Software-Can-I-Remove/m-p/8249792/highlight/true#M100942

Now that you are out-of-warranty (or beyond extended warranty period) ... any software or hardware problems you encounter will be your responsibility to fix and/or repair.

7 Technologist

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10.5K Posts

November 20th, 2022 10:00

1. A clean install is recommended than uninstalled Dell apps.  Just do not delete dell factory restore partition on hdd.  If you prefer not to clean install, then uninstall Dell support assist which is Dell bloatware and risky.

2. do not let windows auto update.  Thus back to point 1. Do a clean install of latest Win 10 pro and edit group policy to disable auto Windows update.

Some windows update may also update bios without user consent which is risky.

4 Posts

November 26th, 2022 07:00

Thank you Tesla1856, Since my warranty expired early this year, I still periodically check for updates on the Dell site and it has done a couple. I I just recently (a couple of days ago) did a "critical" Dell update and it contained updates for the BIOS, plus updates for my Intel and Killer WiFi, so should I keep updating with Dell ? If an update from Dell messes up my computer will I have to pay them to fix it?

My software companies (Microsoft for example) offer updates for years after the initial purchase, does Dell not do that?

If you recommend that I do not update with them, will my computer security be affected?

Here is my system:

Windows 10 Home (x64) Version 2009 (build 19044.2075)
System Model
Dell Inc. XPS 8940
Chassis Serial Number: BJLPK93
Processor a
2.90 gigahertz Intel Core i7-10700
512 kilobyte primary memory cache
2048 kilobyte secondary memory cache
16384 kilobyte tertiary memory cache
64-bit ready Multi-core (8 total) Hyper-threaded (16 total)
Main Circuit Board b
Board: Dell Inc. 0KV3RP A00
Bus Clock: 100 megahertz
UEFI: Dell Inc. 2.8.0 06/08/2022
Drives
1489.78 Gigabytes Usable Hard Drive Capacity
754.29 Gigabytes Hard Drive Free Space
HL-DT-ST DVD+-RW GU90N [Optical drive]
BC711 NVMe SK hynix 512GB [Hard drive] (512.11 GB) --
drive 1, s/n CD0CN91901090CS5V, SMART Status:
Healthy
ST1000DM010-2EP102 [Hard drive] (1000.20 GB) -- drive
0, s/n ZN1M3EXX, rev 1001, SMART Status: Healthy
Memory Modules c,d
16048 Megabytes Usable Installed Memory
c: (NTFS on drive 1) * 489.71 GB 382.87 GB free
d: (NTFS on drive 0) 1000.07 GB 371.41 GB free

 

4 Posts

November 26th, 2022 07:00

Thank you for your reply, however, I do not want to make a clean install of Win 10 first, because I have a lot of older games that I had trouble installing in the first place and when through a lot of steps and troubleshooting to make them work.

Secondly, there are so many updates that have been made to all my software I do not want to have to go through all of that again.

NM

4 Posts

November 26th, 2022 08:00

Further to your question here is a list of the Dell software that shows in my start-up:

Dell Data Vault Service API
Dell Data Vault Collector
Dell Data Vault Processor
Dell Digital Delivery Services
Dell SupportAssist Remediation
Dell Client Management Service
Dell TechHub

Additionally, in my Windows software list is the following: My Dell app, Dell Update, Dell Type C Status Display Application, Dell Mobile Connect 3.3, Power Media Player for Dell, and Dell Support Assist.exe.

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