Office 2007 Upgrade

Question

How do I check on when this will ship. I have spent over an hour checking around the dell site to see how I could do this but I can find nothing to provide this information. I redeem my coupon back on 12/19/2006 and was told then that it would ship in 4-6 weeks. As you can see it has been a little more than that.

jimnorma · Answer

slwiser1, Hi, I have the same problem.  My ship date on my e1505 was 12/20/06 and no sign of Office 2007.  I got to a WEB site which was supposed to show status but it didn't.  It would be nice to be given some information, wouldn't it? Thanks, Jim

slwiser1 · Answer

Yes, it would be good to have some type of response.

biznaga · Answer

Go here:   https://upgradeweb.moduslink.com/Vista/ConsumerWebsite/(S(1c02shqqz44lhk552ny31orr))/GlobalLandingPage.aspx?oem=&Lang=   and click on 'Check existing order'.

slwiser1 · Answer

dead link

slwiser1 · Answer

dead link , would not work for me.

jimnorma · Answer

Good Morning, The link worked for me.  When I entered my numbers, I got a screen that said my COA was validated.  But, it didn't give me a ship date or a way bill number.  What does that mean? Thanks, Jim

biznaga · Answer

slwiser1 wrote: dead link , would not work for me. Seems to be intermittant.  Try paste andcopy.  That worked the second try for me this morning.

tahop · Answer

It tried the link but when I get to it it does allow me to continu and the ' Do you have a serialized Upgrade Redemption Form?'   and the boxes below will not link with anything?   Help!!!

slwiser1 · Answer

I still have not heard anything about my upgrade. One would think that Dell would be able to deal with this sort of thing, but I guess not. I can't even use the site that people have so nicely above sent me to since it does not work for me. If you notice the link appears incomplete. Does Dell have any intention of completing this order? Message Edited by slwiser1 on 03-17-2007 09:47 PM

Message Edited by slwiser1 on 03-17-2007 09:51 PM

jimnorma · Answer

Slwiser1 Can you call your salesperson?  Maybe he/she could help? Jim

pipstar · Answer

I have been trying to upgrade my microsoft office 2003 to 2007 since 2 feb 2007, I got the confirmation email and emailled them back a copy of my invoice.   THis week I then emailled them again to find out what was happening as it was now over the 6 week timescale and sent them a copy of the invoice again. Only to receive an email back saying that they couldn't open .DOC files (don't they have word on there computers!!!) They wanted it in JPEG format so had to take a picture of it as DELL have protected the invoice with a password!!!   Hopefully I should now receive my copy of office 2007

Productivity Software

Was this post helpful?