Unsolved
This post is more than 5 years old
3 Posts
0
704
November 14th, 2016 11:00
Open essentials install on 2012 fails
I've downloaded OpenManageEssentials_2_2_A00.exe to a 2012 r2 server. When i try to right-click and run the installer, Windows throws an error message of "Thia app can't run on your PC". Is there a know solution to this?
thanks
No Events found!



robert p
4 Operator
•
9.4K Posts
0
November 15th, 2016 04:00
During the install you may receive errors for permissions or other access related issues. You need to check for the
following:
Do not log in with an account with admin, administrator, or a name that contains spaces on windows, or as a root user
in Linux.
Ensure Windows UAC is disabled
Source directory (where install file is saved) should not be the target directory
The installer fails, and you are install on Windows 2012 (this error appears: Installer User Interface Mode Not Support.
Workaround: Right click the win_install.exe file and enable windows 7 compatibility mode
Do not burn to CD as filenames are truncate which will cause missing file errors
During the install it will check for currently open ports running, if ports are listed or provides an errors saying a port is listed it will list the TCP port number.
Ensure server is not running any other programs or services
SNMP, MySQL are used my OMNM and cannot be used for anything else on these servers.
To confirm windows SNMP server is disabled go into services and ensure that the SNMP Trap service is disabled
Open Manage Essentials enabled windows SNMP service as such cannot be installed on the same system as OMNM
OMNM also hosts its own FTP/TFTP server as such there should not be another one active on the system.
Install logs
Installation logs are in the $OWARE_INSTALL_ROOT. Log fiels are setup.log, app_setup.log, and db_setup.log. AN empty or missing app_setup.log means no applications were installed. This can happen if the owareapps directory is truncated.
Solution: Correct the directory name and attempt the installation again
http://dell.to/2f0mJdX