Outlook 2003 messages disappearing

Question

We are running Outlook 2003 with our broadband email account.  When hitting send/receive, we can see emails come in the inbox and then disappear.  They don't go to a deleted items folder or any folder as far as we can tell.  We don't have any rules setup.   Any suggestions?

DELL-Stephen S · Answer

Bjohnrugby,   Thank you for visiting the Dell Community Forum.   Off the top of my head, the first place I would check is the Junk E-mail folder and see if OL is moving some emails into that folder.

Mary G · Answer

Most likely cause for this is an incorrect View setting. IMO, OL 2003 is really a pain about this. Go to View > Arrange By > Current View and make sure Messages (top selection) has been checked. Don't select any other option. This shows you all your messages.

Bjohnrugby · Answer

Thanks for the help, but unfortunately neither of them worked.  Any other thoughts?

smackdown · Answer

From the toolbar menu, Do you have 'View'  'Folder List' selected? Also check Tools / Services (or Accounts) and see where you have selected to place/deliver new mail. Check under Properties of persoanl folder and see if there is a delivery tab. It could be going to another personal folder you setup.

Productivity Software

Outlook 2003 messages disappearing

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