Outlook 2003, Rich text goes plain text

Question

I have entered all Outlook options for Rich text. I compose new mail in Rich text and send it out including myself.  The Sent Out box displays the message in Rich text, but everybody and myself receive the message in plain text.  Why?

fireberd · Answer

I have Outlook 2000 and in the Tools/Options/Mail format there is an option to send messages in Rich Text, HTML or Plain Text.

Mary G · Answer

Use HTML instead of rich text.

cahallmxj · Answer

Sergiu: You can proably fix that by going to tools->options->mail format->message format-> and change it to rtf format and then hit apply

Sergiu · Answer

What is 'rtf' ? Message format offers only Rich text, HTML and Plain text.

Let me specify exactly what I have in Options > Mail Format and still it going plain text:

Mesage Format.

Compose in HTML (also tried Rich text)

checked Use MS Word 2003 to edir e-mail

checked Use MS Word 2003 to read Rich text

On top of the new e-mail message HTML is displayed as selected.

Thank you very much. Sergiu

cahallmxj · Answer

sergiu:   rtf = rich text format   in the mail format tab click internet format. under the rich text  options what is it set to?   If it is set to covert to html or convert to plain text, switch it to use outlook 2003 rich text format and then hit ok and see if that fixes anything.

Sergiu · Answer

Thank you for this additional tip, but it does not help. I'm really stuck with this. Any other idea? I hate to reinstall MSOffice Small Business 2003. Probably I will not be able to reinstall only Outlook.

By the way, I have W XP, Pack 2.

abach · Answer

It may be your recipients who have their settings changed. Try sending me an email in HTML or rich text, and I'll let you know what I receive. My email is listed in my signature below.

Productivity Software

Outlook 2003, Rich text goes plain text

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