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May 3rd, 2005 22:00

PowerDVD 6 and problems with WMP 10 & Realplayer

My question to Cyberlink: After installing PowerDVD 6, WMP 10 and RealPlayer do not play DVDs.  Once you have PowerDVD 6 you won't use these other 2 progarms for DVDs.  But look at their recommendation to permanently remove Realplayer.  I like realplayer for audio and video on the net.  Neeeeed Input.
 
Here is the complete email:
 
vcmeenakshi  Reply 2005/05/03 12:52
 
Thank you for contacting Cyberlink Online Customer Support
 
I understand that you are not able to play DVDs using the real player and WMP10.

We would suggest you not to play the two programs simultaneously. Also we would suggest you to uninstall the Real Player and then try to use the WMP.
 
Please feel free to contact us back for any further clarification in this issue or for any assistance related to Cyberlink Products.

Thank You and Best Regards

Community Manager

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May 29th, 2005 19:00

mmarinello1,

I don't know how to get around this one. They must be using the same codecs that are overwriting the other codecs.
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