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April 9th, 2009 05:00
Re-installation of purchased software
When I ordered my Dell p.c. I also ordered MS Worksuite 2006 separately. The CD disks arrived at the same time as the p.c. I now would like to use the same CD's on a brand new Laptop, but when I insert the CD's, I am asked to insert a 25-digit Product key, which I don't have. There is a small label on the outside of the 1st CD "envelope", but it doesn't have any 25-digit Product Key.
How can I install the CD's on my new Laptop?
Help would be greatly appreciated.
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TheRealFireblad
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4.6K Posts
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April 9th, 2009 09:00
Welcome to the forums :emotion-21:
The MS Works Suite 2006 should have the licence key on the label? My MS Works 9 does?
You should probably contact tech support about it anyway, - since you're not needing the actual disc itself, but you can request backup discs here.
haases2
2 Posts
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April 9th, 2009 11:00
Thanks for trying to help. I think the original set of 5 CD's came in a small carton which I no longer have. All I have are the 5 CD's with each being inside a small square white envelope. The first of the 5 CD's has a small label on the white envelope, but it's not a 25-digit "Product Key". Frustrating.....