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February 16th, 2010 17:00

Trying to find Microsoft Office Small Business XP Key code

I purchased a Dell laptop 5 or 6 years ago that included purchasing Microsoft Office Small Business XP software.  I still have the installation disc but I have lost the key code which was on the original cd case which I cannot find.  I want to install the program on a new computer but cannot without the key Code.  I went online to Dell under my account figuring it would list all of my purchases.  It only goes 2 years back.  How can I access my purchase receipt to prove to Microsoft I purchased the software and get a replacement key code?

 

I corrected my original post to properly reflect I need the key code that was on the original cd case on a stcker on the back of the case.

7 Posts

February 16th, 2010 18:00

First, you have to open the program, such as Microsoft word. At the very top of the program>click on Help>About microsoft word, and it will tell you the Product ID. Good luck.

17 Posts

February 16th, 2010 19:00

Thanks

17 Posts

February 16th, 2010 19:00

Thanks

17 Posts

February 16th, 2010 19:00

Thanks 

7 Posts

February 16th, 2010 20:00

Now, I know what you mean. You are looking for the CD or Prodcut key (not the ID, ID and CD key are to different things)  The CD keys can be found on your CD or CD case. Good luck.

17 Posts

February 17th, 2010 07:00

The software was "preloaded" by dell but I did get the installation discs.  I think that means I own the software and may install it on another computer that I own (I think).  I did get the full installation disc and key code.  This was not an upgrade to a previous addition. I have just lost or cannot find the original cd container that had the key code on a sticker in the back.  I do not know why we ever took the installation disc out of the original container but somehow we did.  I am not trying to use someone elses disc. I purchased this one myself.

2 Intern

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399 Posts

February 17th, 2010 07:00

If you purchased Office Small Business preloaded on the old computer, you may be out of luck transferring the software even with the key. Preloaded (oem) versions are tied to the hardware it was purchased with.

Retail (aka boxed) versions of Office can be transferred between machines per their EULA.

195 Posts

February 17th, 2010 08:00

Go to this web site. (  http://pcsupport.about.com/od/productkeysactivation/tp/topkeyfinder.htm ) The site lists the 13 most popular "Key Finder" programs. The first one listed is "Magical Jelly Bean". This program is good for locating the KEY for Office Products. Download the Magical Jelly Bean program and install it on the computer that contains your existing Office Software. Run the program after installation and obtain the "Key Number". Please be sure and delete all trial Office Software offers from the laptop before attempting an install of your existing software.

Duplicate of site information posted above.

http://pcsupport.about.com/od/productkeysactivation/tp/topkeyfinder.htm

17 Posts

February 17th, 2010 11:00

Thanks

2 Intern

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399 Posts

February 17th, 2010 11:00

The software was "preloaded" by dell but I did get the installation discs.  I think that means I own the software and may install it on another computer that I own (I think).  I did get the full installation disc and key code.  This was not an upgrade to a previous addition. I have just lost or cannot find the original cd container that had the key code on a sticker in the back.  I do not know why we ever took the installation disc out of the original container but somehow we did.  I am not trying to use someone elses disc. I purchased this one myself.

Since Office was preloaded, it was most likely OEM, therefore not transferable from one machine to the next:

4) Can I uninstall my OEM software from one machine and install it on a new or replacement machine?
- ANSWER: No. OEM software has no transferability of license rights. This is not new and has been the case for a long, long, long, time. Look in your End-User License Agreement (EULA) for your OEM software. You will notice it does not include Transferability of License Rights. This is just one of the many differences between OEM and Retail or Volume License software.

17 Posts

February 17th, 2010 11:00

 I always thought if  I owned the software and could transfer it to another computer owned by me.

17 Posts

February 17th, 2010 12:00

Thanks

17 Posts

February 17th, 2010 14:00

I actually never thought this was a problem as long as you used the program on your own personal computers. 

2 Intern

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399 Posts

February 17th, 2010 14:00

Actually that cannot be correct.  I am using this same program right now on my desktop computer.  I used this same installation disc fo load it on my desktop in addition to my laptop computer several years ago.  The only difference here is my desktop uses Windows XP as did the old Dell laptop and the new laptop uses Windows 7.

Yes, it may work, but running an OEM version of Office on separate hardware may not meet the terms of the EULA. OEM copies are licensed to the hardware.

Retail boxed versions of Office (Standard, Small Business, Professional, Ultimate) can be run on one desktop and one laptop.

Retail Office Home and Student can be loaded onto up three computers.

Volume licenses of Office may have different terms.

195 Posts

February 17th, 2010 15:00

Please provide the exact version of Microsoft Office you are trying to install on the Windows 7 machine. Is it Office 97, Office 2000, Office 2003, etc. I do not think Office 97 or Office 2000 will install. This is not from personal knowledge, but what I have been told. 

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